Czech Airlines Inks Global Maintenance Agreement with ATR and becomes launch customer of the ‘Door 2 Door’ service

April 23, 2009 by Marcel van Leeuwen 

Czech flag carrier Czech Airlines and ATR today announced the signature of a Global Maintenance Agreement (GMA), valued at over US $ 14 million. The contract, for a period of 7 years, covers the repair of the Line Replaceable Units (LRUs) of the 12 ATR aircraft of the airline.

Through the signature of this contract, Czech Airlines becomes the launch customer of the recently developed ATR ‘Door-2-Door’ service. According to this new customer support option, ATR takes full responsibility of the entire supply chain management process, including the complete hand-over delivery process. This will allow the ATR customers to benefit from an easier administration, a considerably minimised workload requirement and more competitive freight rates.

Commenting on the signature of the agreement, Roman Planička, Vice-President Technical of Czech Airlines, declared:

“The signature of this GMA shows our commitment to ensure an optimal maintenance of our ATR aircraft fleet. We have chosen ATR because it has a full understanding of our needs and has proven to have the highest flexibility to provide us with the most adapted services to match our operational requirements.”

He also commented:

“ATR has the added value of being the manufacturer of the aircraft and benefiting of a 25-year-long tradition of high-quality customer support.”

Jean-Pierre Cousserans, ATR SVP Customer Services, declared:
“We are honored by the confidence shown by Czech Airlines and delighted to further develop our partnership with the signature of an agreement for the maintenance of their ATR aircraft fleet”
He added:
“We are also very pleased to introduce for the first time our new Door-2-Door service, a new customer service especially developed in order to match our operators’ need to get their spares in the most efficient and easy way, and at a reduced cost. We are glad to see Czech Airlines benefiting from this major improvement of our customer support policy.”
Source: ATR

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